Nutzungsbedingungen

Last Updated: 12 Sep 2026

Terms of Service

This website is operated by Pawzium Ventures Ltd, trading as Pawzium Pets (“Pawzium Pets,” “we,” “us,” or “our”).

Pawzium Ventures Ltd is a company incorporated in England and Wales under company number 16403628, with its registered office at 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ.

Throughout the website, the terms “we,” “us,” and “our” refer to Pawzium Ventures Ltd trading as Pawzium Pets.

By visiting our website, purchasing a product from us, or otherwise using our services, you agree to these Terms of Service (“Terms”), together with any additional policies referenced herein, including our Shipping Policy, Return & Refund Policy, and Privacy Policy.

These Terms apply to all users of the website, including browsers, customers, and purchasers.

Nothing in these Terms excludes, restricts, or limits any statutory consumer rights that cannot lawfully be excluded or restricted.


1. General Use

By using our site, you:

Confirm you are at least 18 years old or have consent from a guardian.

Agree not to use the site for any illegal or unauthorized purpose.

Must not transmit viruses, spam, or harmful code.

Violation of any term may result in immediate termination of your access.

2. Modifications

We may change these terms at any time. It is your responsibility to check this page periodically. Continued use of the site after updates constitutes acceptance.

3. Products and Services

Products and services may:

Be available exclusively online.

Have limited quantities.

Be subject to return/refund policies outlined here.

We do our best to display product images accurately, but cannot guarantee your monitor's display.

4. Pricing & Billing

Prices may be displayed in different currencies depending on the customer's selected market, location, or store settings. The currency and final amount payable will be displayed at checkout. Taxes, duties, and other charges will be handled as disclosed at checkout or otherwise required by applicable law.

5. Return & Refunds

Please see our Refund Policy for full details on cancellations, returns, and exchanges.

6. Personal Information

Your submission of personal information is governed by our Privacy Policy and our Cookie Policy.

7. Intellectual Property

All content on this site is the property of Pawzium Pets. You may not reproduce, duplicate, or exploit any part without our express permission.

8. Optional Tools and Third-Party Links

Our website, order notifications, shipping confirmations, emails, and other communications may provide access to or contain links to websites, tools, platforms, or services operated by third parties.

These may include payment providers, fulfillment providers, shipping carriers, last-mile delivery companies, shipment-tracking platforms, social media services, and other service providers.

We do not own or control independent third-party websites or services. When you leave our website or access a third-party service, that third party's own terms, privacy policies, security practices, and other policies may apply.

Third-party websites may display advertisements, pop-ups, external links, promotional offers, downloads, or other content that is not created, provided, endorsed, or controlled by Pawzium Pets. The appearance of such content on a third-party website does not mean it is affiliated with or endorsed by Pawzium Pets.

To the extent permitted by applicable law, Pawzium Pets is not responsible for third-party advertisements, content, products, services, security practices, or other activities outside our reasonable control.

Shipment Tracking

We may provide shipment-tracking information or links supplied by carriers, fulfillment partners, or independent shipment-tracking services for your convenience.

The operation and content of external tracking websites are controlled by their respective operators and may be subject to their own terms and policies.

Pawzium Pets will never require you to provide your Apple ID, Google account password, online banking password, or other unrelated account credentials merely to track a package.

If an external tracking page asks you to provide sensitive credentials, make an unrelated payment, install software, or follow a suspicious link, leave the page and contact us at support@pawziumpets.com for assistance.

Nothing in this section excludes liability that cannot lawfully be excluded.


9. User Comments and Submissions

By submitting comments or content, you grant us the right to use them freely. You are responsible for the legality and accuracy of your submissions.

10. Prohibited Uses

You are prohibited from using the site:

For unlawful purposes

To infringe on intellectual property

To harm, harass, or discriminate

To spread malware or collect personal data unethically

Violation will result in termination of your access.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Pawzium Pets shall not be liable for indirect, incidental, special, or consequential losses arising from circumstances outside our reasonable control.

Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability that cannot be excluded under applicable consumer protection law.

Nothing in these Terms affects your statutory rights as a consumer.


12. Indemnification

You agree to indemnify and hold Pawzium Pets and affiliates harmless from any claims due to your breach of these terms.

13. Governing Law & Jurisdiction

These Terms are governed by the laws of England and Wales. However, if you are a consumer residing in another jurisdiction, you may also benefit from mandatory protections provided by the laws of your country or region that cannot lawfully be excluded by these Terms.

Nothing in these Terms deprives a consumer of any mandatory rights regarding applicable law or jurisdiction.


14. Electronic Communication

By using this site, you consent to receive communications from us electronically (e.g. via email or website notices).

15. Contact Information

Questions about the Terms of Service? Contact us at support@pawziumpets.com.